Cancellation Policy

If you wish to cancel your reservation, please give 48 hours (2 days) notice. There is no refund for no-shows. We will offer you an alternative date or refund your full payment in the event of cancellation by the operator due to inclement weather or other unforeseen circumstances.

We reserve the right to terminate the participation of any member of your party who knowingly or recklessly takes or uses drugs during or before an activity, is under the influence of alcohol, persistently disregards their instructions, or exhibits disruptive or problematic behaviour. Such persons will not be entitled to a refund if they are terminated from the activity.